Skip to main content

​
How integrations work

Orova integrations let your agent interact with external tools during a conversation. When a user asks to “book a meeting” or “look up a contact”, the agent can execute the action in real-time.

​
Architecture

1

Add credentials

In the dashboard, go to Settings → Integrations and add your API keys or OAuth tokens.
2

Create a tool

Go to Tools and create a tool from a pre-built template for your integration.
3

Assign to agent

Add the tool to your agent. The agent can now use it during conversations.
4

Agent uses it

During a call, the LLM decides when to call the tool based on the conversation context.
Credentials are encrypted at rest and used securely when the tool runs.

​
Available integrations

​
How tools execute

When the LLM decides to use a tool during a conversation, Orova securely executes it using your stored credentials and returns the results to the agent. This happens transparently — the user just hears the agent’s response.