Create an Agent

Dashboard

Navigate to Agents

In the sidebar, click Agents.

Click Create Agent

Give your agent a descriptive name like “Sales Assistant” or “Support Bot”.

Choose providers

Select your preferred LLM, TTS, and STT providers. If you’re unsure, the defaults work well:

LLM: OpenAI GPT-4o-mini
TTS: ElevenLabs
STT: Deepgram

Write a system prompt

This defines your agent’s personality and behavior. See System Prompt Guide for tips.

Set a first message

The greeting your agent speaks when a call connects. This is sent directly to TTS (not through the LLM) for faster response.

Test it

Click Talk to Agent to start a WebRTC call in your browser and test the conversation.

API

curl -X POST https://app.orova.ai/api/agents \
  -H "x-api-key: YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "name": "Sales Assistant",
    "llm_provider": "openai",
    "llm_model": "gpt-4o-mini",
    "tts_provider": "elevenlabs",
    "tts_voice_id": "YOUR_VOICE_ID",
    "stt_provider": "deepgram",
    "system_prompt": "You are a helpful sales assistant for Acme Corp...",
    "first_message": "Hi! Thanks for reaching out. How can I help you today?",
    "recording_enabled": true
  }'

Agent fields

Field	Type	Description
`name`	string	Display name for the agent
`llm_provider`	string	LLM provider: `openai`, `claude`, `azure`
`llm_model`	string	Model name: `gpt-4o-mini`, `claude-3-5-sonnet`, etc.
`tts_provider`	string	TTS provider: `elevenlabs`, `cartesia`, `azure`
`tts_voice_id`	string	Voice ID from your TTS provider
`stt_provider`	string	STT provider: `deepgram`, `azure`, `elevenlabs`, `openai`
`system_prompt`	string	Agent instructions and personality
`first_message`	string	Greeting spoken when call connects
`recording_enabled`	boolean	Whether to record calls
`ambience_enabled`	boolean	Whether to play background ambience

Add tools to your agent

Give your agent the ability to take actions during conversations:

Set up an integration

Go to Settings → Integrations and connect a service (HubSpot, Salesforce, Slack, etc.).

Create a tool

Go to Tools → Create Tool and select a template for your integration.

Assign to your agent

In your agent’s Tools tab, add the tool. The agent can now use it during conversations.

Enable video mode

Give your agent a visual presence with a video avatar:

Go to the Video tab

In your agent’s settings, click the Video tab.

Choose an avatar

Browse the avatar library and select one that fits your brand.

Enable video

Toggle video mode on. Your agent will now appear as a video avatar during video calls.

Get Started

Agents

Calls

Widget

Brain (Knowledge Base)

Tools

Integrations

Phone Numbers

Contacts

Dashboard

API

Agent fields

Add tools to your agent

Enable video mode

​Dashboard

​API

​Agent fields

​Add tools to your agent

​Enable video mode

Dashboard

API

Agent fields

Add tools to your agent

Enable video mode