Overview
Chat mode provides text-based conversations with your agent. Responses stream in real-time for a natural typing effect.Using the widget
Embed the widget on your site in chat mode:Features
- Streaming responses — The agent’s reply appears word by word in real-time
- Conversation continuity — The full conversation context is maintained across messages
- Greeting message — The agent automatically sends a greeting when the chat opens
- Tool execution — The agent can use tools (CRM lookups, calendar bookings, etc.) during the conversation
Modes with chat
| Widget mode | Chat available? |
|---|---|
chat | Chat only |
voice | Chat + voice picker (user chooses) |
video | Video only |
multi | Voice + video picker |

