> ## Documentation Index
> Fetch the complete documentation index at: https://docs.orova.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Introduction

> Build AI voice agents that make and receive phone calls at enterprise scale, with sub-500ms latency.

## What is Orova AI?

Orova AI is the enterprise platform for AI voice, text, and video agents that handle real customer conversations at scale, including collections, sales, support, and onboarding.

We handle the infrastructure, telephony, speech recognition, LLM orchestration, voice synthesis, real-time monitoring, and compliance, so you can deploy AI agents that handle real customer conversations without building integrations from scratch.

<CardGroup cols={2}>
  <Card title="Voice Calls" icon="phone">
    Make and receive phone calls with AI agents via Twilio
  </Card>

  <Card title="Web Calls" icon="globe">
    Embed voice calls directly in your website via WebRTC
  </Card>

  <Card title="Video Calls" icon="video">
    AI video avatars for face-to-face interactions
  </Card>

  <Card title="Chat" icon="message">
    Text-based conversations with streaming responses
  </Card>
</CardGroup>

## How it works

Every Orova AI agent combines three core technologies:

<Steps>
  <Step title="Speech-to-Text (STT)">
    Converts user speech into text. Supports our proprietary model **Graphos**, along with Deepgram, Azure Speech, ElevenLabs, Cartesia, Gemini, Whisper and more.
  </Step>

  <Step title="Large Language Model (LLM)">
    Processes the conversation and generates responses. Supports our proprietary model **Orus**, along with OpenAI, Anthropic Claude, Azure OpenAI, Google Gemini, Qwen, and much more.
  </Step>

  <Step title="Text-to-Speech (TTS)">
    Converts the LLM response back to natural speech. Supports our proprietary voice **Dawn-chorus**, along with ElevenLabs, Cartesia, Azure Speech, and more.
  </Step>
</Steps>

## Key capabilities

* **Real-time conversations** — Sub-second response times with natural turn-taking
* **Phone integration** — Make and receive calls on any Twilio phone number
* **Web integration** — Embed voice, chat, or video calls in your website with a single script tag
* **Tool integration** — Connect to HubSpot, Salesforce, Slack, Google Calendar, and 10+ more
* **Contact management** — Import contacts, inject variables into prompts, track call history
* **Embeddable widget** — Drop-in chat, voice, and video widget for any website

## Built for scale

<CardGroup cols={3}>
  <Card title="High-Volume Outbound" icon="arrow-up-right-dots">
    Run thousands of concurrent outbound calls without degrading quality. Orova handles pacing, retries, and scheduling automatically.
  </Card>

  <Card title="Smart Scheduling" icon="clock">
    Orova detects each contact's timezone from their phone number and calls them during local working hours — no manual timezone management.
  </Card>

  <Card title="Automatic Callbacks" icon="phone-arrow-right">
    When a contact doesn't answer, Orova retries automatically. If a contact suggests a callback time during a conversation, the agent schedules it on the spot.
  </Card>
</CardGroup>

## Choose your path

<CardGroup cols={2}>
  <Card title="Quickstart" icon="rocket" href="/quickstart">
    Create your first agent and make a call in 5 minutes
  </Card>

  <Card title="Widget" icon="code" href="/widget/overview">
    Embed Orova in your website with one script tag
  </Card>

  <Card title="API Reference" icon="book" href="/api-reference/overview">
    Full REST API documentation
  </Card>

  <Card title="Integrations" icon="plug" href="/integrations/overview">
    Connect your CRM, calendar, and tools
  </Card>
</CardGroup>